Refund Policy

At Directsalescatalyst, we are committed to delivering high-quality digital marketing services. This Refund Policy outlines the terms under which refunds may or may not be provided.

1. Service Nature

Due to the nature of digital marketing services, including strategy, planning, and execution, all payments made are generally non-refundable once the work has started.

2. Eligibility for Refunds

Refunds may be considered under the following conditions:

• If the project has not yet started

• If payment was made by mistake or duplicate transaction

• If we are unable to deliver the agreed service

Any refund request must be submitted within 7 days of payment.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Work has already been started or completed

• Change of mind after project initiation

• Delays caused by lack of communication or input from the client

• Dissatisfaction due to unrealistic expectations or external factors

4. Partial Refunds

In some cases, partial refunds may be issued based on the amount of work already completed and resources used.

5. Cancellation Policy

Clients may request cancellation of services before the project begins. Once the project is in progress, cancellation requests will be reviewed on a case-by-case basis.

6. Processing of Refunds

Approved refunds will be processed within 7–10 business days through the original payment method.

7. Contact Us

If you have any questions or wish to request a refund, please contact us:

• Email: info@directsalescatalyst.com

• Phone: +1 (888) 471-9458

• Address: 245 Madison Avenue, New York